ORDER TRACKING SUPPORT For orders placed while signed-in to your Gitaiche.store Creators Club account, sign-in and visit your Order History. GUEST ORDER TRACKING If you placed a guest order (or cannot find an order on your account), check our ORDER TRACKER and enter your order number (i.e. AD000000000) and email address to find your order details. To access tracking details, simply click on the ”VIEW ORDER” button. SHIPPING TIME Due to the impact of the coronavirus and the mandates in place, your order will most likely be delayed. Please expect 4-7 days for standard shipping plus 3-5 days for processing. This delay is due to several factors, including travel restrictions, available staffing, and/or federal/state/local mandates. ORDER TRACKING TIPS & CONSIDERATIONS *Please allow 1-2 additional business days processing time for all personalized products *Shipping times may vary during high volume order periods If your order has not shipped after three business days, you will receive an email notifying you. Some reasons for delay could include the following: • We are experiencing higher order volume during this time • Item(s) in your order may be on backorder in the next 72 hours • Item(s) in your order may be out of stock due to high demand • Shipping address outside of the continental United States • A payment issue may have occurred while placing the order If you need further assistance, please contact us at 800-982-9337 and we are happy to assist. Because deliveries are made via FedEx, feel free to set your delivery preferences with FedEx via the FedEx Delivery Manager. This free service provided by FedEx allows customers to receive alerts, provide delivery instructions, require a signature, or request packages be held at a FedEx facility (Including Walgreens).

Please visit http://gitache.store/

You can unsubscribe from newsletters by adjusting your preferences in your user account. Or you can unsubscribe on marketing emails themselves. Account 1. Log into your account. 2. Go to ‘Your Preferences’. 3. Update your preferences and click ‘Save’. Email 1. Click ‘Unsubscribe’ at the bottom of the newsletter or marketing email that you want to unsubscribe from. 2. Check the confirmation box to unsubscribe. 3. Click ‘Update Preferences’.

Start off by going to the account sign in page. Click ‘Forgot Your Password?’ then enter the email address you use to get into your account. Click ‘Submit’, and we'll send you a password reset confirmation straight away. When you get the email, open it and click ‘Confirm’. Enter a new password, and finalize it by clicking ‘Apply’. Congratulations! You have a new password. We’ll send you an email to confirm you made the change.

STANDARD: 2% value of last orders will be transfered into coints (1000 coints= 1000VND) and can be used to set-off the next orders + birthday present. SILVER: 5% value of last orders will be transfered into coints (1000 coints= 1000VND) and can be used to set-off the next orders + birthday present. GOLD: 5% value of last orders will be transfered into coints (1000 coints= 1000VND) and can be used to set-off the next orders + birthday present + special discounts.

STANDARD: by registing ab account. SILVER: collect 200,000 coints within a year. GOLD: collect 1,000,000 coints within a year.

Sometimes payments do not process due to a number of potential reasons, including: Order cancellation. Orders on occasion have to be cancelled due to product running out of stock prior to the order processing. Billing address issues. You may have accidentally entered an incorrect or incomplete billing address associated to your card used for purchasing. Card/payment issues. You may have an expired card, accidentally entered the wrong card number, CVV, expiration date.

We accept the following payment methods: • Visa, MasterCard, American Express, Discover • credit cards issued by banks located in these countries* • PayPal • Apple Pay • Affirm • adidas Gift Cards There's also the option to checkout with PayPal Express. It's a fast and secure way to bypass guest checkout and purchase our products online. PayPal has all of your details saved, so all it takes is an email address and password to safely complete your online purchase.

We are unable to make changes or cancel your order once it has been placed. During these times of uncertainty with COVID-19, you may return your product using our free returns option within 90 days of receipt. *Some restrictions apply. We begin constructing your personalized product as soon as you place your order. We are unable to make any changes or cancel your order once it is placed. *Because personalized products are made just for you, they are not returnable. *Yeezy products are not eligible for returns or exchanges.

Unfortunately, once you place your gitaiche.store order, we cannot make any changes to the shipping or billing information. We do offer free returns if the product you are not completely satisfied with your purchase. For more information about our return policy conditions, check out our Returns & Refunds section.Unfortunately, once you place your adidas.com order, we cannot make any changes to the shipping or billing information. We do offer free returns if the product you are not completely satisfied with your purchase. For more information about our return policy conditions.

Go to the shopping bag icon at the top right corner of any page. From there you can manage the content of your shopping bag. • To change the size of a product, click ‘edit’ below the specific product. • To delete a product, click ‘Delete’ below the specific product. • To change the quantity of a product, click the product quantity box and select the number you want to order.

To ensure peak performance of your shoes over time, we recommend proper care and maintenance, including cleaning. You can keep your sneakers fresh with a few easy cleaning steps: Dry brush. Remove dirt from the outsole, midsole and uppers using a dry, soft-bristled shoe brush. No shoe brush? No problem—an old toothbrush will work just fine. Make a mild cleaning solution. Mix warm water with a small amount of laundry detergent. Wash laces. Remove the laces and apply a small amount of the mild cleaning solution. Massage the laces, rinse and then dry with a soft cloth. Wash soles. Apply the mild solution to a soft-bristled brush and brush the outsole and midsole. Dry with a soft cloth. Wash and blot. Use the mild solution and a soft-bristled brush or a soft cloth to clean the uppers. Then use a dry microfibre towel or soft cloth to blot and lift as much soapy moisture and dirt as possible. Repeat if necessary. Air-dry. Air-dry at room temperature. We don't recommend putting your shoes in a washing machine or dryer, or using harsh cleaning products (like bleach). And for best results, clean your sneakers as soon as they get dirty. Then lace up and get back out there.

Your quest for the newest Nike styles begins and ends with SNKRS. From re-imagining iconic styles to exclusive collaborations, we release our most in-demand shoes on SNKRS. Most releases have limited quantities and move fast, but you can improve your odds. PRE-SEASON: GET IN THE GAME Join us to get exclusive access to SNEAKRS. Save your delivery address in your profile settings to check out faster. Stay up to date on upcoming releases. PRE-GAME: MAKE YOUR FINAL PREPS Make sure you're signed in to your Nike Member profile before release time. Have your mobile device within reach to verify your number. Keep your credit card near you to enter payment information quickly. Be sure to note the release time so you don't miss out. GAME TIME: GRAB YOUR PAIR Click on the shoe you want and select your size. Verify your mobile number by entering the code we text you. Enter your delivery and payment information and place your order. Keep your browser window open until you find out if you won. Also, bear in mind you can shop new releases for women, men, girls and boys at any time on (link)

Here at Gitaché, we're dedicated to creating an inclusive and sustainable future through relentless innovation. We aim to inspire every athlete to reach their potential. Check out the resources below to learn more about the business of Gitaché.